Your Gateway to the Great Outdoors
A curated range of quality camping and outdoor gear designed for adventure and leisure, helping you explore further, stay comfortable and enjoy the bush, backyard or open road.
Frequently Asked Questions
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Where are you located?
Our head office is located in Melbourne Australia.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at derikonaustralia@gmail.com.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
At DERIKON Australia, our mission is to deliver high-quality products at accessible prices, helping Aussies enjoy safer, more confident outdoor adventures.
Fast, Free & Secure Shipping Australia Wide
We believe you shouldn’t have to wait and longer . That’s why we offer fast, free shipping on every order. Your sleep essentials are packed with care and delivered straight to your door so you can start resting easier, sooner."